Standards &
Expectations
First Things First
Our Obligations
Our Expectations​​​​​


First Things First
Book a free in-store consultation to discuss your project, explore our extensive library of fabrics full of pattern, colour & texture, share your personal style & the desired mood you wish to create.
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Our Intention is to create a home where your wellbeing is foremost front of mind. Curating interiors that speak your language, represent who you are and invest in your wellbeing is what we are all about. It's all about how you want to feel & live in your own home.​
Our Obligations
Tomfoolery is committed to fostering a working relationship built on integrity, honesty, openness and willingness. We will not undertake a project if we are not on the same page intuitively.
We navigate your advised constraints on each project and filter challenges through our extensive expertise. We will ensure a high standard of work, including punctuality, communication and meticulous attention to detail.
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We will work to your budget constraints, advising what is achievable within the budget, and will meet agreed realistic timeframes.
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We stand firm in our design decisions when we believe certain design elements are right for the project, advocating for design choices that align with your vision and needs.
Our Expectations
As a client of Tomfoolery, you are responsible for embracing new design concepts and ideas with an open mind. This will allow for a rich exploration of possibilities in the creative process.
We also ask that you trust in the creative process, even when it pushes beyond your comfort zone and your perceived barriers. Having an awareness and understanding that dismissing ideas without due consideration may limit the potential for innovation and will stifle achieving optimal lasting outcomes.
You are also responsible for providing the necessary information to determine starting points, budgets and constraints, as well as continuous feedback on the designs. You understand that clear communication and collaboration are essential to the success of the project.
Making timely decisions on design selections and approving proposed concepts or ideas and materials chosen to meet preset deadlines is vital to harmonious working relationships.
You are responsible for providing safe access to your property for site visits, measurements and installations.
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Any changes to the scope of your project once committed will be assessed for impact and effects with necessary amendments made to costs, timeframes and design modifications.​
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When we are both on the same page, understanding obligations & expectations, a harmonious and successful lifelong working relationship will unfold.


